Receptionist Position

Posted 1 year ago

Job Overview

We are seeking a professional and organized Receptionist to join our team in Midrand. The ideal candidate will serve as the first point of contact for visitors and manage front desk operations while providing exceptional customer service.

Key Responsibilities

  • Warmly welcome and assist visitors, direct them to appropriate departments, and maintain visitor logs while ensuring compliance with security protocols and safety measures
  • Handle incoming calls professionally, screen and forward calls to appropriate staff members, and take detailed messages when necessary while managing the company’s main telephone system
  • Schedule meetings, maintain calendars, and coordinate conference room bookings while supporting office administration with various clerical duties including mail distribution and courier management
  • Process incoming and outgoing mail, handle courier services, and maintain office supplies inventory while coordinating with suppliers for regular restocking

Required Qualifications

  • Matric certificate (Grade 12) or equivalent qualification required
  • Minimum of 2 years experience in a similar reception or front desk role
  • Proficiency in English; knowledge of other South African languages is advantageous
  • Strong computer literacy including MS Office Suite (Word, Excel, Outlook)
  • Valid South African work authorization

Skills and Competencies

  • Excellent verbal and written communication skills with a professional telephone manner
  • Strong organizational abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional appearance and friendly demeanor
  • Experience with visitor management systems and office equipment

Benefits and Perks

  • Medical aid contribution
  • Provident fund
  • Annual leave and sick leave as per Basic Conditions of Employment Act
  • Performance bonus opportunities
  • Skills development opportunities

Working Hours

  • Monday to Friday, 08:00 – 17:00
  • Occasional overtime may be required

Location

  • Midrand, Gauteng, South Africa
  • Easy access to public transportation
  • Free secure parking available

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